What are the billing software applications that you work on?

Tracobi has experience with all popular billing software applications, like Elligence, Mdsynergy, Medisoft, Lytec, IDX, Medical Manager, Claimgear and Altapoint and others.

How can I ensure a smooth transition of my process offshore?

At Tracobi, we use HIPAA compliant VPN (Virtual Private Networks) to access your systems. Our staff will perform the medical billing functions on your systems, exactly the way they used to be done, the only difference being that they would be physically in our facility. This means that all your processes and reports remain exactly the same.

What medical billing services do you offer?

At Tracobi, we offer medical billing services from A to Z like: One or all of the following

Patient Demographics Entry

This would include Patient's Name, Present Address, City, State, Zip Code, Social Security Number, Employer Details, Insurance Details like Primary, Secondary and Tertiary, and guarantor information.

Charge Entry

This would include entering details like Date of Service, Referring Physician, Ordering Physician, Place of Service, Type of Service, CPT Codes, ICD Codes, Modifiers, Authorization or Referral Details and Co-pay Details.

Payment Entry or Charge Posting

The following details from the EOB are keyed in- Patient Account Number / Patient Control Number, Patient Name, Date of Service, Procedure Code, Billed Amount , Allowed Amount, Adjusted Amount, Paid Amount, Deductibles and Denial Details.

Accounts Receivable and Claims Follow-up

* Denials/rejections analysis, re-billing
* Systemic A/R projects, re-billing
* Insurance Follow Up
* Collection Agency Reporting
* Payment Posting and Reconciliation

What is the process you follow while working with claims?

Here's what we do:
* We access scanned files (Patient Registration with Insurance card copy, Super bills and EOB) from
   secure FTP OR log into the client system via VPN
* Total transactions are recorded by the FTE on posting the demographics and charges
* Files are transferred for quality check

What quality standards do you follow at Tracobi?

We are -
* HIPAA compliant
* Trained in regulations related to Medicare, Medicaid, managed care, third party liability, workers
   compensation, Preferred Provider organizations, indemnity insurers and HMO
* Proficient in CPT, HCPCS, ICD-9 coding Level I, II, III. Our quality process involves auditing all the
   entries to ensure    100% quality.
* Patient last name, first name
* Patient address, Patient DOB
* Social security number
* Insurance and guarantor details
* Charges entered
* Co-payment

What are the steps to get started?

* Step 1 - Fill up our enquiry form and we will contact you via e-mail or phone.

* Step 2 : We will understand your requirements and estimate the cost. You can conduct a reference
                 check with our customers.

* Step 3: We perform a free trial. Once you are satisfied with quality, we will prepare an agreement for
                your approval and start work as per your instructions.

What makes you different from other companies?

Secret to our success is that we listen and understand our client needs via effective ongoing communication. Taking care of client's needs is our business. Please contact us for all your medical transcription, coding and billing needs.